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Privacy Policy

At IDT we are committed to maintaining the trust and confidence of our customers, visitors to our website and subscribers to our newsletter. New GDPR regulations mean that we need to make our privacy policy clear and concise so you can see how we handle your data. This section explains what information we collect from you, what we do with it and who it might be shared with.

1. How do we collect personal information?

We may collect personal information about you:

a) When you give it to us directly. For example, personal information that you submit through our website by making an enquiry or signing up for our email newsletter; or personal information that you give to us when you communicate with us by email, phone or letter.

b) When we obtain it indirectly. For example, your personal information may be shared with us by third parties including, for example, organisers of conferences and exhibitions which you have attended.

c) When it is available publicly. Your personal information may be available to us from external publicly available sources.

d) When you visit our website. When you visit our website, we automatically collect the following types of personal information:

i) Technical information, including the internet protocol (IP) address used to connect your device to the internet, browser type and version, time zone setting, browser plug-in types and versions and operating systems and platforms.

ii) Information about your visit to the websites, including the uniform resource locator (URL) clickstream to, through and from the website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, referral sources, page interaction information (such as scrolling and clicks) and methods used to browse away from the page.

We collect and use this information by using cookies on our website. See section 9 for further information.

2. What personal information do we use?

We may collect, store and otherwise process the following kinds of personal information:

a) your name and contact details including institutional affiliation, postal address, telephone number and email address.

b) information about your computer/mobile device and your visits to and use of this website, including, for example, your IP address and geographical location.

3. How and why we use your personal information?

We may use your personal information:

a) to provide you with products, services or information you have requested.

b) to provide further information about our work, products, services or activities.

c) to fulfil a contract we have entered into with you or an affiliated organisation.

d) to answer your questions / requests and communicate with you in general.

e) to analyse and improve our work, services, activities, products or information (including our website), or for our internal records.

f) to run & administer our website.

g) to audit and/or administer our accounts.

h) to satisfy legal obligations which are binding on us.

4. Lawful basis

The GDPR requires us to rely on one or more lawful bases to use your personal information. We consider the grounds listed below to be relevant:

a) Where you have provided your consent for us to use your personal information in a certain way.

b) Where necessary so that we can comply with a legal obligation to which we are subject.

c) Where necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract.

d) Where there is a legitimate interest in us doing so.

The GDPR allows us to collect and process your personal information if it is reasonably necessary to achieve our legitimate interests, as long as that processing is fair, balanced and does not unduly impact your rights as an individual. In broad terms, our legitimate interest means the interests of running of IDT as a commercial entity.

5. Communicating for marketing purposes

We may use your contact details to provide you with information about our work, events, services and/or activities which we consider may be of interest to you.

If you do not wish to be contacted by us about our work, events, services and/or activities in the future, please let us know by contacting us. You can opt out of receiving emails from IDT at any time by clicking the unsubscribe link at the bottom of our emails.

6. Will we share your personal information with third parties?

We do not share or sell your personal information to third parties for marketing purposes.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

i) In the event that we sell any or all of our business to the buyer.

ii) Where we are legally required by law to disclose your personal information.

iii) To further fraud protection and reduce the risk of fraud.

7. Storage of your personal information

IDT is committed to keeping your personal information safe and secure and we have appropriate and proportionate security policies and organisational and technical measures in place to help protect your information.

Your personal information is stored on secure servers which have features to prevent unauthorised access. These servers may be located outside of the European Union.

8. Exercising your rights

You are entitled to access the personal information that we hold, and you have the right to ask us to stop using your personal information for marketing purposes or to unsubscribe from our email list at any time. Please contact us if you would like further information.

If you request to receive no further contact from us, we may keep some basic information about you on our suppression list in order to comply with your request and avoid sending you unwanted materials in the future.

9. Use of cookies

We may gather information about your computer to provide statistical information regarding the use of our website.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by use to analyse how visitors to interact with the website so that we can continue to develop this website and make it a better experience for our visitors.

We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.

10. Third party links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

11. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by placing an update notice on our website. This policy was last updated on 22nd May 2018.

12. How to contact us

Please let us know if you have any questions or concerns about this policy or about the way in which IDT processes your personal information by contacting us here.