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instrument design technology

Beamline Engineering Excellence

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Post Sales Support

IDT provide post warranty field support to our clients. Our instruments are thoroughly tested at IDT before delivery and as part of site acceptance tests.

The extreme working environment of synchrotrons coupled with demanding cycles of operation by the users puts strains on the very best instruments.

IDT has minimal call-outs in the field, however when they are required we respond in a very timely fashion and keep customers downtime to an absolute minimum.

Post Sales Support